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Privacy Policy

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biCanvas PRIVACY POLICY STATEMENT

biCanvas is the ERP software company that deals in providing ERP software to the developers, dealing in ready-mix concrete, construction, infrastructure & manufacturing industry. As we are determined to provide ERP software, we also place emphasis on protecting the privacy of the users who visit our site to look for the services and information and connect with us for any enquiry.

1. Which Users Come Under Our Privacy Policy?
Our privacy policy is applicable to the processing of personal information by biCanvas of:
  • Visitors and users visiting our website and social media pages that link to our website
  • Users who fill enquiry form for the free demo.
  • Customers, prospective customers and their representatives.
  • Users who leave their message on support form.
  • Visitors who fill product enquiry.
  • Users who opt for a free trial of our software.
2. What Personal Information Do We Collect From Our Users?
We feel the genuine importance of protecting the privacy of our users in order to maintain safety and security. In order to protect the privacy of our users, we don't mean to disclose, share, and distribute your personal information to any third party. Personal information of our users is safely stored in our database.
Log Files: We collect certain information automatically via log files. This information may include your IP address, device and application identification numbers, your browser type, your location, your Internet service provider, mobile carrier, your searches, the pages and files you viewed, and system configuration information. Such information guides us to analyse overall trends and helps us to improve our website user experience.
Cookies: We or an authorized third party may place a cookie on your browser whenever you visit our website. A cookie collects the information such as your personal data, your online activities over time and across different web pages. This helps us to analyse overall usage, define browsing preferences, and improve your browsing experience.
3. Why Do We Process Personal Data?
We process your personal data for the following purpose:
  • When you fill any kind of enquiry forms such as inquiry for the demo, inquiry for the product, inquiry for the free trials etc. your personal information such as your name, email address, and contact number is collected and stored in our database securely. We process your data in order to provide you with information about our ERP products and provide you with customer support or otherwise communicate with you.
  • We process your personal data in order to ensure the security of our website. We verify the use of our website, accounts, activity, and investigate suspicious activity to enforce our terms and policies in protecting rights and rights of our users.
  • We share your personal data, collected from enquiry forms, only with the sales team to get in touch with you. We collect your personal data in order to send you details and updates about our company to build the strong relationship with you.
  • Users who leave their message on support form.
  • We proceed with your personal information to send you marketing information, marketing newsletter, telemarketing calls, and promotional SMS.
4. Changes To Our Privacy Policy
We hold the right to alter, amend, modify, change, or suspend this privacy policy at any time as and when required. We will update our privacy statement from time to time in order to protect the privacy of our users and adhere to the legal requirements. Before making any updates or changes to this privacy policy, we will notify by using apparent notice on our website or by notifying you using the email address you provided.