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Privacy Policy

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biCanvas Privacy Policy Statement

biCanvas is an ERP software company that provides ERP software to developers in the ready-mix concrete, construction, infrastructure, and manufacturing industries. As we are determined to provide ERP software, we also emphasize protecting the privacy of the users who visit our site to look for the services and information, and connect with us for any enquiries.

1. Which Users Come Under Our Privacy Policy?
Our privacy policy applies to the processing of personal information by biCanvas of:
  • Visitors and users visiting our website and social media pages that link to our website.
  • Users who fill out enquiry forms for the free demo.
  • Customers, prospective customers, and their representatives.
  • Users who leave their messages on the support form.
  • Visitors who fill out product enquiries.
  • Users who opt for a free trial of our software.
2. What Personal Information Do We Collect From Our Users?
We feel the genuine importance of protecting the privacy of our users to maintain safety and security. To protect the privacy of our users, we don't mean to disclose, share, or distribute your personal information to any third party. The personal information of our users is safely stored in our database.
Log Files: We collect certain information automatically via log files. This information may include your IP address, device and application identification numbers, browser type, location, Internet service provider, mobile carrier, your searches, pages and files you viewed, and system configuration information. Such information guides us to analyze overall trends and helps us to improve our website's user experience.
Cookies: We or an authorized third party may place a cookie on your browser whenever you visit our website. A cookie collects information such as your data and your online activities over time and across different web pages. This helps us to analyze overall usage, define browsing preferences, and improve your browsing experience.
3. Why Do We Process Personal Data?
We process your data for the following purposes:
  • When you fill out any kind of enquiry form, such as an enquiry about the demo, an enquiry about the product, an enquiry for the free trials, etc., your personal information, such as your name, email address, and contact number, is collected and stored in our database securely.
  • We process your data to provide you with information about our ERP products and provide you with customer support or otherwise communicate with you.
  • We process your data to ensure the security of our website. We verify the use of our website, accounts, and activity, and investigate suspicious activity to enforce our terms and policies in protecting the rights of our users.
  • We share your data, collected from enquiry forms, only with the sales team to get in touch with you. We collect your data to send you details and updates about our company to build a strong relationship with you.
  • Users who leave their messages on the support form. We will use your personal information to send you marketing information, marketing newsletters, telemarketing calls, and promotional SMS.
4. Changes to Our Privacy Policy.
We hold the right to alter, amend, modify, change, or suspend this privacy policy at any time as and when required. We will update our privacy statement from time to time to protect the privacy of our users and adhere to the legal requirements. Before making any updates or changes to this privacy policy, we will notify you by using apparent notice on our website or by notifying you using the email address you provided.
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